A fail story: opening a bank account

Published 2025-11-12

tag(s): #useless-facts #overblown-minor-annoyances #failures

About a month ago, we made a decision to open a new bank account. We have a digital-only bank, Discover. Which is great, but there are small annoyances that come with not having a branch to do some stuff in person.
For example, every two years or so, we need a certified check or cashier's check. Always a problem, because there there's no branch to get it. You have to order the check a couple days in advance and it is mailed to you...annoying. [1]

Oh you are not in the US? Allow me...

I never wrote a check until I lived in this country...
Actually, let me take a bigger detour: in Argentina, when I was growing up (so, in the stone age of the 90s) you could make a bank transfer and have the money in the destination account by the next day. At worst.
In the US? well, a "wire transfer" can take like, a couple days. It's bonkers.[2]
Same for funds from checks, which seem to work as if they were transfers. The bank, because you are their customer and they love you (?) might give you the funds as soon as you deposit the check. But they will deduct the money if the check bounces. Days later.
Yes, that's the basis of check fraud.

A certified check or cashier's check, is a check that has been certified (wink wink) by the bank as having funds. Which to me, sounds contrived...you go to the bank, get them to print a check by taking the amount from your account in the moment.
Why not make all checks certified? Why not make transfers and check validation faster? I am sure there are reasons, and I am reasonably confident that they are all BS.

Opening an account online

I went to the financial institution's website, and then...

A meme image of a trade: I gave my personal information, and received an error
         message.
(direct link to image)

I know. You are thinking, surely, you typed your names with the á and the í, because you still insist that anything that doesn't support at the very least extended ASCII needs to go down in flames, so developers change their ways. And yes I heard you rant before that anything less than UTF-8 support in 2025 is a disgrace. I don't think I agree with your prediction that nuclear apocalypse will come not in the form of authoritarian governments having access to ICBMs, but from converting decimal 89 to "Y".

But, I swear dear reader, I typed the names just as they are spelled in my driver's license. I tried, two times. But no more, because I didn't want the bank to assume I was a bot. Or, you know, a criminal immigrant.
Time to head to a branch!

Weeks go by. Can you blame me? Going to the bank: 😴

Getting there

I spent the morning drinking mate 🧉. Like, about two liters, by myself. While having breakfast and doing stuff in the laptop. And then I lazily got ready. I figured I could stop by the Secaucus Library on the way back, to get my library card I need my driver's license and proof of residency.
Yesterday I happened to put a bank statement in the same shelve I keep my wallet at home, just for this.
So I grabbed: the bank statement, gloves, beanie, coat, house keys, and headed out.

The wife is on a trip, and took the car. Which I don't mind at all, as I can bike or walk anywhere in town. Or, worst case scenario, rideshare.[2]
But today was really windy, so instead of taking the bike, I decided to walk: 40 minutes
I have the day off, I can listen to some messages and a podcast. Why not?

Minor inconvenience 1: I didn't check the weather

It is as windy as yesterday, but not nearly as cold. By the fourth block I take off the gloves and beanie. Halfway there, I take off my coat, and check the temperature on my phone: 9 degrees.[4][5] So now I have my hands full of crap. Sigh.

Minor inconvenience 2: Remember those two liters of mate?

Yes, I did "go" at home before leaving, but still. It was just too much too drink.
I really need a restroom like, 15 minutes before getting to the bank.
Those 15 minutes felt like an hour and a half. By the time I got there I was starting to wonder if I was a victim in a Saw movie, and I would die of bladder explosion.

At the bank

I wait five minutes by the entrance, until someone approaches to ask me if I need a teller or account manager. I try not to speak too fast (because accent) and explain that I would like to open a checking account.
No, I do not have an appointment.
No, I don't mind waiting. Smiles, smiles.
Oh, by the way, can I use the restroom?
"I am sorry, we don't have a restroom, there's a Starbucks 5 minutes from here though".

A character from the TV show Dawson's creek, crying.
(direct link to image)

I walk to Starbucks. On the way there I ponder my life choices. I remember this Animaniacs clip. The scene of Wakko turning on the light is just perfect.
I walk in, head to the restroom as calmly as possible. Once inside hang the coat, gloves and beanie as quickly as possible, pray they don't fall and touch the floor.
Release. I can breathe again. Angelic choirs. All is right with the world.

I get back to the bank, sit down. Play with (spoilers) my freshly installed FreshRSS.
A few minutes later, someone approaches. Small talk. Sit down at her desk.
"Can I have your ID?".
Of course, one second. Check usual wallet pocket. Check other pant pockets. Check coat pockets...But let's be honest, after the first one, I knew...

An image of a donkey, with the words 'jack-ass' written over him.
(direct link to image)

Remember the list of things I said I got when leaving the house?

So I grabbed: the bank statement, gloves, beanie, coat, house keys, and headed out.

No wallet? No wallet.
I thought I would never get to experience a walk of shame. Mainly because in my youth I had no shame, I collected mistakes like Pokémon.
But today...Yep. 40 minutes is a long time to feel an absolute idiot.

And because I am not totally over the ordeal, I decided to write this post. To try exorcise it out of my brain.

Footnotes
  1. This can be easily solved with planning, dont' get me wrong. But it's hard (for me, at least) to plan for something that happens "once in a while". It always catches me off guard.
  2. That's why there's a bunch of "apps" for instant transfers...
  3. I prefer Lyft to Uber, simply because I've seen evidence that the latter is a terrible company. I am pretty sure the former is shitty too, but I haven't checked, in the interest of no having a lot of guilt the very few times I need use it.
  4. I am sorry, this blog runs on metric. But for reference, yesterday the wind gusts were right about freezing. And 9 degrees more C is like, 20 F more. So, 52. There.
  5. Yes, I am aware that it took me longer to make a bad estimate than to actually look up the temperature in Farenheit.

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